Skip to primary navigation Skip to content Skip to footer

Contact Us

Questions about tickets, rides, groups, or memberships? We’re here to help.

Reach out to the Tennessee Valley Railroad Museum for help with train rides, ticket questions, group bookings, memberships, or general information. Our team will point you to the right department and get you the answers you need as quickly as possible.

Contact Tennessee Valley Railroad Museum

Have questions about train rides, tickets, group bookings, memberships, or special events?
Our team is happy to help.

Phone: (423) 894-8028
Address: 4119 Cromwell Road, Chattanooga, TN 37421

Before You Send a Message

  • Same-day or urgent questions? Please call our office at (423) 894-8028.
  • Ticket times, schedules, or ride details? Many answers are available on our website or through our recorded phone menu.
  • Group bookings, memberships, or general questions? Use the form below and our team will follow up.

Most messages receive a response within 1–2 business days.

Have a question or need more information? Send us a message and our team will be happy to help. For ticket purchases, including the Chickamauga Turn and special excursions, please call our main office at (423) 894-8028 and select Extension 0. Many common questions about schedules and rides are also answered on our website.

"*" indicates required fields

Your Name*
Please enter the name we should use when responding to your message.
We’ll use this email to respond to your message and share any relevant follow-up information.
Optional — include a phone number if you’d like us to follow up by call or text.
Select the topic that best matches your question so we can respond more quickly.
Please include any details that will help us assist you, such as dates, number of guests, or the experience you’re asking about.
This field is for validation purposes and should be left unchanged.

Tennessee Valley Railroad Museum logo
(423) 894-8028

Tennessee Valley Railroad Museum
4119 Cromwell Road
Chattanooga, TN 37421


📍 Get Directions in Google Maps
Office Hours: Mon - Fri, 9 AM - 4:30 PM
calendar)"> Museum Hours: Varies (see calendar)
Contact Directory

Railroad Operations

For questions or concerns related to railroad operations, please contact the Tennessee Valley Railroad Museum using the information below. Our team is available to assist with operational inquiries, safety matters, and coordination related to museum rail activities.

Operations & Safety Contact Information

Hiwassee River Gorge

A Wild & Scenic Rail Corridor in Southeast Tennessee

For information on the Hiwassee River Gorge, contact the Tennessee Overhill Association at:

Etowah

Historic Railroad Town in McMinn County, Tennessee

For information on Etowah, contact the Etowah Chamber of Commerce at:

Copperhill Chamber of Commerce

Visitor Information & Local Resources for Copperhill, TN

For visitor information, local attractions, and community resources in Copperhill and the surrounding Copper Basin, contact the Polk County–Copper Basin Chamber of Commerce. The Chamber can assist with travel planning, local businesses, events, and regional highlights.